Needville, Texas
Call and a human answers. Every time.
That is BioTech's own promise, printed on their site for forty years, and it is the fastest way to reach anyone here. If you would rather write it down first, the form below goes straight to the same place.
Location
Needville, Texas
No storefront to visit. Everything ships from Needville.
Service area
Domestic and international
Domestic (USA), international to Latin America, Canada, Asia and Europe.
Send it in writing
Tell us the fluid, the machines and what has gone wrong.
The more of this you have ready, the faster we can tell you something useful, whether that is over the phone or in a reply to this form. None of it is a requirement to hear back.
The fluid
What coolant is in the sump now, roughly how old it is, and how often it gets topped off.
The machines
How many machines share the sump, roughly how large it is, and whether it is freestanding or has top access for skimming.
What is wrong
Odor, corrosion, shorter tool life than it should be, or operators reporting skin irritation. Any one of these is enough to start with.
None of this is a qualification hurdle. It just means we can answer faster instead of asking these same three things back to you first.